Privacy & Policies
Listed below are the following policies:
At Townsend Sorghum Mill we want to ensure your complete satisfaction with the products you purchase. That is why we offer a 30 day 100% money back satisfaction guarantee. If you are not satisfied with the product you received, simply contact us within 30 days of your purchase for a full refund.
Please be assured that under normal non-peak or holiday seasons your items will ship out within two business days of purchase. Due to the large number of orders during the fall & holiday season, our policy during that time is to ship within 3-5 business days. You select the shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS) and United Parcel Service (UPS). If you'Â’re trying to estimate when a package will be delivered, please note the following: Credit card authorization and verification must be received prior to processing. UPS deliveries occur Monday through Friday, excluding holidays.
If you require express or 2 day shipping, please call us at 859-498-4142 for any additional charges.
We DO NOT ship internationally.
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.